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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in UNITED STATES

          Location Pay
          Period
          2024
          10% 25% Median 75% 90%
          United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
          Yearly $30,690 $35,970 $42,830 $50,140 $62,730
          Florida Hourly $14.56 $16.84 $18.70 $22.50 $27.60
          Yearly $30,280 $35,020 $38,890 $46,800 $57,410
          Arizona Hourly $16.13 $17.75 $20.88 $23.83 $29.67
          Yearly $33,550 $36,910 $43,440 $49,570 $61,720
          Virginia Hourly $14.25 $16.85 $18.85 $23.26 $29.25
          Yearly $29,640 $35,040 $39,210 $48,370 $60,840
          Georgia Hourly $13.70 $16.34 $18.77 $22.70 $28.47
          Yearly $28,490 $33,980 $39,030 $47,220 $59,210
          Ohio Hourly $14.67 $17.48 $20.92 $23.54 $29.23
          Yearly $30,520 $36,360 $43,510 $48,960 $60,790
          Connecticut Hourly $16.96 $18.80 $22.72 $27.86 $34.22
          Yearly $35,280 $39,100 $47,260 $57,940 $71,190
          Mississippi Hourly $13.43 $14.86 $17.11 $19.08 $23.18
          Yearly $27,940 $30,910 $35,580 $39,680 $48,220
          Delaware Hourly $16.12 $17.77 $22.26 $26.71 $32.71
          Yearly $33,530 $36,950 $46,300 $55,550 $68,030
          Tennessee Hourly $14.21 $16.70 $19.29 $22.93 $28.73
          Yearly $29,550 $34,730 $40,130 $47,700 $59,750
          Maine Hourly $16.81 $18.00 $21.75 $24.20 $30.91
          Yearly $34,960 $37,440 $45,240 $50,340 $64,290
          Texas Hourly $13.73 $16.28 $18.80 $22.88 $28.08
          Yearly $28,550 $33,860 $39,100 $47,600 $58,410
          Kentucky Hourly $13.68 $15.51 $18.07 $22.42 $27.93
          Yearly $28,450 $32,260 $37,580 $46,640 $58,090
          Louisiana Hourly $12.62 $14.81 $17.26 $20.85 $25.26
          Yearly $26,250 $30,800 $35,890 $43,360 $52,550
          Rhode Island Hourly $16.61 $18.91 $22.35 $25.28 $30.75
          Yearly $34,540 $39,340 $46,490 $52,580 $63,970
          Washington Hourly $18.32 $20.99 $23.63 $28.40 $34.99
          Yearly $38,110 $43,660 $49,150 $59,080 $72,790
          Puerto Rico Hourly $9.62 $10.38 $12.30 $14.13 $16.83
          Yearly $20,000 $21,580 $25,580 $29,390 $35,010
          Nebraska Hourly $16.04 $17.26 $19.61 $23.09 $27.88
          Yearly $33,370 $35,890 $40,790 $48,020 $58,000
          South Carolina Hourly $13.38 $15.83 $18.24 $22.38 $27.61
          Yearly $27,830 $32,920 $37,940 $46,550 $57,420
          Kansas Hourly $14.00 $16.11 $18.43 $22.72 $28.03
          Yearly $29,120 $33,500 $38,330 $47,260 $58,300
          Wisconsin Hourly $15.14 $18.10 $22.10 $25.73 $30.36
          Yearly $31,500 $37,650 $45,980 $53,520 $63,150
          Montana Hourly $14.73 $17.80 $21.07 $23.43 $28.30
          Yearly $30,640 $37,020 $43,820 $48,730 $58,860
          Vermont Hourly $17.03 $18.97 $22.21 $26.93 $31.63
          Yearly $35,420 $39,450 $46,190 $56,020 $65,790
          New Mexico Hourly $14.27 $16.52 $18.30 $22.00 $27.18
          Yearly $29,680 $34,370 $38,060 $45,760 $56,520
          Alaska Hourly $17.14 $18.19 $21.52 $24.66 $30.47
          Yearly $35,660 $37,820 $44,760 $51,280 $63,390
          Pennsylvania Hourly $14.39 $17.15 $20.71 $25.10 $31.58
          Yearly $29,940 $35,670 $43,080 $52,200 $65,690
          Iowa Hourly $14.88 $17.41 $21.63 $24.61 $30.15
          Yearly $30,940 $36,220 $44,990 $51,200 $62,710
          Massachusetts Hourly $17.36 $19.20 $23.11 $29.02 $34.75
          Yearly $36,100 $39,930 $48,060 $60,370 $72,280
          Oregon Hourly $17.00 $18.86 $22.25 $25.32 $29.89
          Yearly $35,350 $39,220 $46,280 $52,660 $62,180
          Utah Hourly $14.74 $17.33 $19.30 $23.03 $27.94
          Yearly $30,650 $36,040 $40,150 $47,910 $58,110
          South Dakota Hourly $14.65 $16.85 $19.12 $23.14 $26.96
          Yearly $30,470 $35,060 $39,760 $48,130 $56,080
          Illinois Hourly $15.45 $17.77 $21.59 $26.53 $32.55
          Yearly $32,140 $36,950 $44,910 $55,190 $67,710
          Nevada Hourly $13.71 $16.36 $18.73 $22.09 $27.72
          Yearly $28,530 $34,040 $38,950 $45,950 $57,660
          Idaho Hourly $13.42 $16.02 $18.95 $22.77 $28.42
          Yearly $27,900 $33,310 $39,420 $47,360 $59,120
          North Carolina Hourly $13.87 $16.47 $19.01 $23.00 $28.41
          Yearly $28,860 $34,250 $39,530 $47,850 $59,090
          Wyoming Hourly $13.54 $17.00 $18.92 $22.87 $26.83
          Yearly $28,160 $35,360 $39,360 $47,570 $55,800
          New York Hourly $17.06 $18.91 $23.00 $28.89 $37.10
          Yearly $35,480 $39,340 $47,840 $60,090 $77,170
          New Hampshire Hourly $15.36 $17.80 $22.58 $27.97 $31.09
          Yearly $31,960 $37,030 $46,960 $58,170 $64,670
          Indiana Hourly $14.69 $17.09 $20.00 $24.10 $30.26
          Yearly $30,540 $35,550 $41,600 $50,140 $62,930
          New Jersey Hourly $16.36 $18.29 $22.47 $27.40 $33.65
          Yearly $34,030 $38,030 $46,740 $56,990 $69,990
          Arkansas Hourly $14.11 $16.11 $18.02 $21.85 $26.09
          Yearly $29,340 $33,510 $37,490 $45,450 $54,270
          Michigan Hourly $14.97 $17.35 $20.46 $23.86 $30.52
          Yearly $31,140 $36,080 $42,560 $49,630 $63,490
          Hawaii Hourly $14.90 $17.42 $19.53 $23.85 $30.17
          Yearly $31,000 $36,230 $40,630 $49,600 $62,760
          Oklahoma Hourly $13.17 $15.52 $18.06 $22.57 $26.88
          Yearly $27,400 $32,270 $37,570 $46,950 $55,910
          Missouri Hourly $14.58 $17.08 $20.12 $23.91 $29.87
          Yearly $30,320 $35,530 $41,850 $49,740 $62,130
          Guam Hourly $10.50 $11.75 $14.10 $17.34 $19.22
          Yearly $21,840 $24,440 $29,320 $36,070 $39,980
          Virgin Islands Hourly $13.27 $14.74 $17.19 $20.93 $27.69
          Yearly $27,600 $30,660 $35,750 $43,540 $57,600
          Minnesota Hourly $16.84 $18.93 $22.82 $28.29 $32.27
          Yearly $35,030 $39,360 $47,470 $58,840 $67,120
          North Dakota Hourly $15.92 $17.79 $20.75 $24.52 $30.70
          Yearly $33,120 $37,010 $43,160 $51,000 $63,860
          District of Columbia Hourly $17.38 $18.65 $23.66 $30.01 $38.82
          Yearly $36,140 $38,790 $49,210 $62,410 $80,750
          Maryland Hourly $15.29 $17.20 $19.38 $23.57 $30.02
          Yearly $31,800 $35,780 $40,310 $49,030 $62,440
          Alabama Hourly $14.34 $16.04 $18.14 $22.02 $24.83
          Yearly $29,820 $33,370 $37,730 $45,800 $51,640
          West Virginia Hourly $12.76 $15.79 $18.08 $23.00 $27.78
          Yearly $26,540 $32,850 $37,610 $47,840 $57,780
          California Hourly $17.95 $19.69 $22.98 $29.07 $36.13
          Yearly $37,340 $40,950 $47,790 $60,470 $75,160
          Northern Mariana Islands Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A
          American Samoa Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A
          Colorado Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A
          U.S. Virgin Islands Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A