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aboutthisdata:

Data in this report are from the U.S. Department of Labor's Bureau of Labor Statistics:

Current employment data are from the Occupational Employment and Wage Statistics, May 2022 estimates.

State employment projections are from Projections Central, Long-term Projections 2020-30, and State Labor Market Information offices.

National employment projections are from the Employment Projections, 2022-32.

Employment concentration data are from the Occupational Employment and Wage Statistics, May 2022 estimates.

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          Projected Employment for Customer Service Representatives in UNITED STATES

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          National Employment Percent
          Change          		 Projected
          Annual
          Job
          Openings*
          2023 2033
          United States 2,954,600 2,805,800 -5% 365,300
          State Employment Percent
          Change          		 Projected
          Annual
          Job
          Openings*
          2022 2032
          Texas 310,200 334,330 +8% 45,700
          Florida 253,660 258,690 +2% 34,910
          California 199,900 193,500 -3% 25,780
          Arizona 107,740 114,640 +6% 15,620
          Illinois 117,110 114,000 -3% 15,210
          Pennsylvania 121,440 114,830 -5% 15,210
          Georgia 106,700 110,110 +3% 14,900
          Ohio 105,130 97,690 -7% 12,880
          North Carolina 91,840 91,730 +0% 12,320
          Michigan 82,570 76,100 -8% 10,010
          Washington 59,290 66,220 +12% 9,810
          Tennessee 67,350 71,860 +7% 9,800
          Virginia 72,120 67,340 -7% 8,890
          Wisconsin 63,540 61,990 -2% 8,280
          New Jersey 65,160 61,760 -5% 8,180
          South Carolina 57,060 60,120 +5% 8,180
          Minnesota 64,170 61,370 -4% 8,150
          Colorado 56,480 56,790 +1% 7,640
          Utah 50,380 53,670 +7% 7,320
          Indiana 55,160 52,510 -5% 6,970
          Missouri 51,700 50,460 -2% 6,740
          Maryland 45,700 44,050 -4% 5,860
          Kentucky 36,960 36,040 -3% 4,810
          Nevada 33,100 34,860 +5% 4,740
          Oklahoma 35,670 34,820 -2% 4,650
          Alabama 34,720 34,000 -2% 4,540
          Kansas 33,840 32,100 -5% 4,260
          Connecticut 31,070 30,690 -1% 4,110
          Iowa 30,250 29,390 -3% 3,920
          Oregon 26,740 25,870 -3% 3,450
          Louisiana 27,040 25,450 -6% 3,370
          Puerto Rico 21,400 22,170 +4% 3,000
          Mississippi 21,320 21,330 +0% 2,870
          New Mexico 20,260 21,070 +4% 2,860
          Idaho 19,550 20,510 +5% 2,790
          Massachusetts 21,230 20,170 -5% 2,670
          Arkansas 19,980 18,930 -5% 2,510
          Nebraska 18,090 17,610 -3% 2,350
          New Hampshire 13,520 13,070 -3% 1,740
          West Virginia 12,140 12,630 +4% 1,710
          Rhode Island 10,690 10,290 -4% 1,370
          Maine 9,630 8,820 -8% 1,160
          South Dakota 7,910 7,860 -1% 1,050
          Delaware 7,400 7,140 -4% 950
          District of Columbia 5,870 5,710 -3% 760
          North Dakota 6,050 5,740 -5% 760
          Montana 5,100 5,180 +2% 700
          New York 150,950 156,230 +4% 530
          Vermont 3,900 3,790 -3% 510
          Alaska 2,890 3,060 +6% 420
          Wyoming 1,870 1,910 +2% 260
          Guam 940 950 +1% 120
          U.S. Virgin Islands 330 310 -6% 40
          Northern Mariana Islands No Data Available No Data Available No Data Available No Data Available
          Hawaii No Data Available No Data Available No Data Available No Data Available
          American Samoa No Data Available No Data Available No Data Available No Data Available

          *Projected Annual Job Openings refers to the average annual job openings due to growth and net replacement.