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4.4 Production in the Supply Chain/Supply Chain Logistics
Plan and monitor the movement and storage of materials and products in coordination with suppliers, internal systems, and customers.
Critical Work Functions
- 4.4.1 Supply Chain Logistics
- Express promotion and selling strategies.
- Identify and pursue prospective customers and appropriate customer groups.
- Monitor customer preferences to determine focus of sales efforts and services that satisfy customer needs.
- Emphasize and promote features in marketing or sales.
- Assist in the selection of services based on the match between customer needs and product or service specifications.
- Inform customers regarding service contracts, offered services, estimated cost, delivery of services, and any other information regarding the purchase of services.
- Resolve customer complaints regarding sales or services promptly and to the satisfaction of the customer.
- Manage purchasing and just-in-time materials flow, shipping and receiving, packaging and transportation.
- Control inventory of materials and products.
- Develop and maintain production/delivery schedules and supplier networks.
Technical Content Areas
- 4.4.2 Automated material handling
- Automated material handling and distributed systems
- Integrated supply chain information technology
- 4.4.3 Awareness of global impacts
- Global supply chain logistics life cycle
- Intellectual property
- Taxes and duties
- Shipping, receiving, and freight
- Customs and export control (legal aspects)
- 4.4.4 Detailed scheduling and planning
- Techniques of inventory management
- Detailed material planning
- 4.4.5 Executing operations
- Procurement and external source of supply
- Prioritizing and sequencing work
- Executing plans and implementing controls
- Evaluating performance of operations
- Ergonomics
- Sharing and collaboration across the supply chain
- 4.4.6 Managing inventory
- Inventory forecasting
- Ordering materials and supplies
- Inventory monitoring and audits
- Stock rotation requirements
- Expediting
- 4.4.7 Packaging and distributing product
- Packaging product
- Labeling product – inventory tags and bar codes
- Warehouse management systems
- Transportation methods
- Customs and export control
- 4.4.8 Production systems
- Change orders, bills of material, work orders, etc.
- Lead and cycle time
- 4.4.9 Resources planning
- Demand management
- Sales and operations planning
- Master scheduling
- Measuring business performance
- 4.4.10 Supply-chain management
- Elements of the supply chain
- Just-in-time/Lean manufacturing
- Manufacturing resources planning
- Collaborative, planning, forecasting, and replenishment
- Vendor managed inventory systems
- Centralized versus decentralized control
- E-business and direct shipment
- Cost of goods sold (COGS) real time
- Value cost analysis
- 4.4.11 Workflow
- Material handling
- Plant facility and capacity
- Production scheduling
- Lot control
- QA release